Lots of users who start using their very first web hosting account, or switch companies, typically have enquiries with regards to how certain tasks are done or encounter complications when setting up various things like e-mails, site settings, and so on. That is why, some web hosting companies have compiled documentation with popular questions and problems so as to help their clients obtain information quickly and seamlessly. As a result, the technical support staff can devote more time to real problems that some customers may be encountering, because the solution for the minor things will be available online and customers can easily resolve them without touching base with the help desk staff. Having thorough documentation is critical, especially for new users with no past experience, because the web hosting service entails a vast number of features and lots of individuals can get puzzled about what to do. A good knowledge base can both help you accomplish the operations that you wish and become aware of how the hosting service works in general.
Extensive Online Documentation in Cloud Website Hosting
All cloud website hosting plans that we are offering feature an in-depth knowledge base where you can find everything you should know with regards to your hosting account. Irrespective of whether you’re planning to set up a brand new MySQL database, to forward a domain name by means of an .htaccess file or to create an e-mail account on your desktop PC or feature phone, you can simply read our step-by-step help articles and all the information that you need will be there. When you go to a given section of the Hepsia hosting Control Panel, you’ll see articles that are associated with the functions that you can access through it. In case you would like to check the complete list of articles and get informed about all the features that Hepsia offers, or simply to read generic information about the hosting service, you can explore the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve done our absolute best to cover any challenge that you may possibly run into, but if you do not find what you’re searching for, you can always get in touch with us, as our technicians are available 7 days a week.