Discover what website hosting providers mean when they say "phone support".
If you've ever had a cloud website hosting account in the past or you've dealt with any other online service, you're probably well aware from your personal experience that for certain things it's better to consult with a live person on the phone rather than exchange tickets or emails. In order to know more about a specific service before you decide to order it or when something small needs to be made, for example, it'll be easier and quicker to do it live. When you can contact representatives by phone, it's also very likely that you're working with a real web hosting supplier, not just a reseller. The level of support that you can get by phone varies between different suppliers - from common issues to dedicated technical support. Usually most of the suppliers offer pre-sales assistance and 1st level phone support, while more complicated tech issues are resolved via electronic mail and tickets.
Phone Support in Cloud Website Hosting
In case you choose to purchase one of our cloud website hosting plans
, you will be able to get in touch with our customer support team via phone for 14 hrs every day. We will assist you in choosing the ideal package for your sites since we think that it is better to discuss such issues with a live person. In case you already own an account, we can assist you with any sales/billing questions and / or general matters, even with some tech situations which don't need too much time or escalation to an administrator as it will be more appropriate to open a ticket for time-consuming troubles so as to have the correspondence in one place. We now have telephone numbers in the United States, Great Britain and Australia, so you can call the one you prefer and talk with our agents.