Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour answer warranty with all our cloud website hosting plans packages, which means that each individual advice request you submit is going to be answered to in less than 60 minutes maximum. Our support crew members are educated to instantly sort out any issue and to ensure that you get detailed information on any difficulty that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is offered by a crew of certified experts that are ready to react to your inquiry without delay. It is easy to communicate with the tech support team staff by opening a technical support ticket from your Site Control Panel or by sending us an email message. On business days, you can also contact us on the telephone or make use of the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Dashdot Hosting has built–in a substantial education base into the Control Panel so its possible to get very helpful step by step details whenever you want. Each section of the Control Panel features its own contextual support area displaying a group of how–to content articles. We have also made educational videos to supply you with a far better idea of the way in which to accomplish any given procedure.